FOR AUTOMOTIVE MANUFACTURING TEAMS

Your downtime isn't just a machine problem. It's a communication problem.

Relay turns machine and system alerts into spoken, routed communication for the right frontline responders – helping automotive teams move from alert detection to coordination.

FOR AUTOMOTIVE MANUFACTURING TEAMS

Your downtime isn't just a machine problem. It's a communication problem.

Relay turns machine and system alerts into spoken, routed communication for the right frontline responders – helping automotive teams move from alert detection to coordination.

Real results on real frontlines

0 x

ROI in first planned downtime event

0 min

minutes faster incident resolution

0 %

operational efficiency gains

0 x

faster response time

Source: Relay internal customer data, 2026.

The core problem

Your systems detect problems instantly but frontline coordinationcan't keep up.

Automakers spent a decade connecting machines, but not the people who run them. SCADA, MES, and PLCs catch faults instantly. But response still runs on analog radios, hand signals, and whoever happens to be nearby. Here’s where the minutes disappear.

Alerts don’t reach moving teams

The system detects the fault first. The right responder hears about it too late. While the alert sits on a screen, the people who need to act are already moving across the floor, not watching a dashboard.

The right responder gets looped in too late

Every minute between the alarm and the right tech arriving adds recoverable downtime. Without a clear way to route the alert and find nearby help, getting the right person to the line is a scramble.

Your factory got smarter. Your radios didn’t.

Traditional radios carry critical conversations, then let them disappear. They are costly to maintain, slow to change, and lose the context behind what workers see, try, and fix every day.

Downtime context gets lost

The line comes back up, but repair details remain in conversations and memory. The next shift starts cold, and recurring faults become harder to identify.

THE RELAY SOLUTION

One platform turns floor communication from your weak point into acompetitive advantage.

Relay is a push-to-talk voice communication and safety platform built for automotive manufacturing. Running over cellular and Wi-Fi, it connects Relay devices, mobile apps, and the Dash web console to route machine alerts and team communication to the right people across production, maintenance, material flow, and safety, even as connectivity changes across the plant.

DOWNTIME & MTTR

Get the alert to the right person, instantly.

When a fault fires, Relay’s Alert API routes it to the right responders in a dedicated incident channel and repeats until acknowledged, accelerating response, reducing downtime, and keeping production on track.

RESPONSE TIME

Reach the nearest qualified tech, fast.

Indoor location identifies the closest qualified technician, while reliable two-way communication ensures they arrive knowing what happened and what to bring, speeding resolution, reducing costly downtime, and protecting production output.

CONNECTIVITY & RELIABILITY

Modernize communication. Put frontline knowledge to work.

Relay combines rugged hardware built for the automotive floor with cloud software that simplifies management, preserves critical frontline context, and helps improve productivity, safety, and plant performance.

CONTINUITY & THE RECORD

Carry critical context into every shift.

Every message on your floor is automatically timestamped, transcribed, and kept with your company as a searchable record. Each shift starts with the context to resolve recurring issues faster, reduce repeat downtime, and protect production throughput.

Proof from the floor

Real floors. Real numbers. Real teams.

“I truly believe it is the most impactful innovation we have implemented.”

Operations Leader, Leading Automotive Manufacturer

"Some of the little things in the plant used to take 15 minutes - now it's 5, 6 minutes. They call it out, show up with the right tools, and address the issue."

Marcus, Plant Manager, Leading Manufacturer

“To see the faces light up when our non-English-speaking associates hear direction and communication in their own language really made it make sense to me. This tool keeps them engaged and brings them back in as a member of the team.”

Operations Leader, Leading Automotive Manufacturer

“Even when production is in full swing, we’ve noticed no lag and no trouble getting through with Relay.”

Safety Team Member, Leading Global Automotive Manufacturer

Frequently Asked Questions

How does Relay actually reduce downtime?

Relay streamlines the minutes between an alert and a coordinated response, the part of MTTR that is often a communication problem. Alert routing, indoor location, and live voice help the right technician reach the line with the context to act faster.

Can Relay connect to the machine and monitoring systems we already use?

Yes. Relay’s Alert API turns notifications from PLC, SCADA, MES, FMS, HMI, and AMR or AGV systems into spoken alerts for the right worker, role, or group. Instead of asking workers to watch a dashboard, Relay brings alerts into the voice-based workflow they already use on the floor. That makes issues easier to hear and act on, helping teams respond faster, work more safely, and protect uptime.

How is Relay different from the radios or apps we already have?

Traditional radios were built to carry a message, not capture what happens next. They require extensive infrastructure, are difficult to maintain, and break. Even when they work, every update, decision, and fix disappears. Relay tracks those conversations, turning frontline voice into searchable data teams can use to respond faster and improve operations.

What do you mean by turning floor conversations into operational data?

Relay can preserve spoken downtime context, including what failed, what maintenance tried, and what fixed it, as timestamped, searchable records. Teams can use that information for stronger shift handoffs, recurring fault review, and continuous improvement.

Will Relay work across a large automotive manufacturing facility?

Relay uses cellular and Wi-Fi connectivity, with SteadyLink™ dual-SIM redundancy to help teams stay connected across large, challenging facilities. Coverage and site requirements can be evaluated before deployment.

How does Relay support multilingual employees, contractors, and visiting specialists?

TeamTranslate™ translates push-to-talk messages across 35+ languages, while Pocket Translate supports face-to-face conversations. Together, they help teams communicate across language differences during daily operations, contractor check-ins, driver interactions, and maintenance work.

What should we expect from the rollout?

Teams can start with the line, department, or workflow where communication delays create the most downtime. Some deployments can be completed within a single shift, then expanded across maintenance, production, material flow, safety, and other teams.

THE BOTTOM LINE

Turn every signal on your floor into a faster,coordinated response.

Give automotive teams a faster way to route machine alerts, coordinate response, and carry context across shifts, helping the right people act sooner and keep production moving when every minute matters.

“It creates a lot of value in a safety first business. It has a lot of applications across a lot of pieces of the business. It belongs there."

– Jim, VP, Leading Fortune 40 Manufacturer

See what Relay can do on your floor

Relay helps automotive teams reach the right responder faster, coordinate the fix, and keep the record when the line comes back up. Tell us about your operation and we’ll put pricing in front of you.