Uncover the Hidden Costs of Language Barriers in Your Workplace
Estimate how much you’re unknowingly spending on language barriers each year.
What Are Language Barriers Costing Your Business?
Reveal your hidden costs instantly!
Language gaps are more than just communication issues—they’re costing you.
Missed instructions. Slower workflows. Bottlenecks between teams. It all adds up—often in ways that go unnoticed until it hits your bottom line.
- Team members waiting around for a translator
Hidden labor costs from language barriers are draining over half a million dollars from businesses each year.
That's why we built TeamTranslate™
It’s a feature built right into the Relay device that translates live, two-way conversations in real time—over 30 languages and counting. No apps. No delays. Just instant understanding.
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The Hidden Costs of Language Barriers
Based on a research study conducted by Relay in November 2024¹, bilingual employees lose about 4 hours per week translating for others—costing businesses an average of $7,500 per bilingual employee per year².
Every time a non-English-speaking employee receives a translation, it’s time they’re not doing their primary job. That lost productivity adds up to about $1,800 per ESL (English as a Second Language) worker annually³.
To estimate the total hidden cost, we added:
The average annual cost of bilingual employees being pulled away to translate ($7,500), and
The average annual cost of ESL employees stopping their work to receive translation ($1,800)
Then we multiplied that combined number by the reported average number of bilingual and ESL employees per site.
¹ In November 2024, we surveyed 200+ professionals in manufacturing and warehousing environments with 50+ employees and multiple languages spoken on site.
² The $7,500 estimate was calculated by multiplying the average bilingual worker’s salary by the average percentage of time they spend translating for others.
³ The $1,800 estimate was based on average annual earnings of an ESL worker and the percentage of time they’re pulled away from their job to receive translation.