Meet Your New Security Radios
RelayX: Strengthen team coordination, enhance safety, and ensure fast, effective incident response.
As seen in
This device is finally trying to kill the walkie-talkie
Connectivity that Keeps Your Security Team Connected 24/7
When safety is on the line, communication can’t fail. RelayX combines WiFi and multiple cellular networks to keep your security team connected at all times — indoors, outdoors, or nationwide.
Dead zones don’t stand a chance
Unlike traditional two-way radios that are prone to dead zones, RelayX uses redundant networks — including WiFi and multiple cellular providers — with automatic switchover to keep your security team connected, even during network disruptions.
Dead Zones? Out of Range?
Out of the Question.
Dead Zones are Virtually Eliminated
Nationwide Range
Quad-SIM 4G LTE and 5G
Access to All Major US Cellular Networks
Simultaneous Cell+WiFi Connectivity
Automatic Network Switching
Private LTE
Using Relay has streamlined communications from the field to my security operations center. All they have to do is press that button and say whatever they need to say and my operation center has got it instantly
Head of Operations, Phoenix Integrated Security
Streamline Operations withAdvanced Security
RelayX is designed for the demands of modern security teams, giving guards the tools they need to ensure safety, respond quickly, and maintain operational control across any environment.
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Encrypted Communications
Every message sent through Relay is fully encrypted, ensuring that sensitive security information remains safe.
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SOC 2 Type 2 Certified
Relay meets the highest standards in security and compliance, giving you peace of mind that your data and operations are protected
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Historical Records for Incident Documentation
Relay securely stores communication logs and location data, equipping you to document patrols and incidents for dispute resolution or regulatory compliance.
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Patrol Monitoring
Relay tracks security rounds in real time, alerting supervisors of missed patrols to ensure continuous coverage and security.
Industry-LeadingSafety Alert System
RelayX delivers smarter alerts, faster response times, and complete accountability – keeping your teams connected and protected around the clock.
Emergency Alerts with Communication
Combines alerts and two-way communication in one device, streamlining emergency responses.
Real-Time Location Tracking
Alerts include precise indoor and outdoor locations, allowing supervisors to respond quickly and effectively.
Smart Management. Real-Time Visibility
Relay’s cloud dashboard offers real-time indoor location tracking and effortless device management, ensuring seamless team coordination and operational efficiency.
It’s got the panic alarm which we love. It’s clear, it’s got a way better range, it helps us manage our people better. It’s a versatile tool that should be implemented in a lot more security departments.
Joe Paniccia, Assistant Director of Security, The Plaza Casino Las Vegas
Loud, Clear, Reliable Audiofor Any Environment
From crowded public areas to outdoor patrols, RelayX delivers powerful volume and unmatched clarity. Dual speakers cut through background noise, while advanced noise and echo cancellation — plus three digital microphones — ensure every message is heard, understood, and acted on.
RelayX Cuts Through the Chaos of Security Environments
0 dB
Casino Floor
0 dB
Stadium Concourse
0 dB
Concert or Evacuation
0 dB
RelayX
Flexible Earpiece Options for Every Shift
RelayX offers discreet earpiece options, enabling private communication while maintaining professionalism and enhancing guest experiences.
Up to 24hr
battery life
battery life
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FULL CHARGE IN <3HRS
0 %
UnstoppablePerformance
RelayX was designed and built from the ground up specifically to meet the workplace communication demands of any team.
Head-to-Head Comparison
Dinosaur, Meet Meteorite
RelayX was built from the ground up to handle the nonstop pace of casino operations—delivering reliable, crystal-clear communication across the floor, back-of-house, and beyond.
*The features listed in this comparison are based on a traditional, generic traditional two-way radio. Numerous options exist in the market, with some models offering enhanced features while others may have fewer capabilities. We recommend researching individual products for the best fit.
RELAYX
TWO-WAY RADIO*
Audio
- Dual 2.0W loud speakers
- Up to 110dB DPL
- Single speaker
- Volume up to 90dB DPL
Clarity
- Three microphones plus advanced noise cancellation algorithm
- Clear audio in the loudest environments
- Basic noise suppression (Limited)
- Audio clarity decreases in noisy environments
Battery Life
- Powerful 2900 mAh Li-Ion battery
- Can Last 2 full shifts
- Charges in under 3 hours
- Standard 1800 mAh NiMH battery
- Lasts 1 Shift
Connectivity
- Dead zones are virtually eliminated
- Fully-redundant Cell+WiFi connectivity gives you a backup to the backup signal
- Access to all major US cellular networks
- LoRA capabilities
- Limited to radio frequencies
- No access to cellular networks
- Requires local repeaters for extended coverage
Range
- Nationwide range built in, running on three major US cellular carriers out of the box without any extra IT setup required
- Works anywhere you have a cellular or WiFi signal
- No reliance on repeaters
- Limited to local coverage or line of sight
- Dependent on repeaters for long-range comms
Translation
Can translate 30+ languages in real-time
Can set devices to a “native” language
- No translation capability
Durability
- MIL-STD 810H durable
- Dust, shock, vibration, and temperature resistant
- Class 1, Division 2 Certified
- 1mm Corning® Gorilla Glass®
- 1.9″ OLED screen
- Basic commercial durability
- Moderate resistance to dust, shock, and vibration
Water-Resistance
IP66/IP68 water-resistant
Can withstand complete submersion in water
- Limited splash resistance (IP54)
- Cannot withstand submersion
Safety
Panic alerts with live location
Mass emergency alerts
Message history and audit trail
- Limited to two-way voice messages
Easy to Deploy,Even Easier to Manage.
RelayX is intuitive and easy to use, making it ideal for fast-paced security teams.
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Works Out of the Box
No new infrastructure required. RelayX connects over existing WiFi and cellular networks, just turn it on and go.
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Up and Running in Days
Deploy Relay in a matter of hours, not weeks or months. Setup is fast, easy, and built for security teams of any size.
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Simple to Manage
Add users, assign channels, and oversee your fleet of security radios in minutes using our intuitive web dashboard – no IT team required.
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US-Based Support
Get expert help when you need it with 7-day support and regular software updates that deliver new features and improvements.
Peace of Mind Comes Free
Free upgrades, easy replacements, and proactive support – RelayX gives you long-term peace of mind at no extra cost.
Free Device Upgrades
When you’re on a qualifying plan, you’ll receive a free upgrade to the latest equivalent device after 3 years.
Painless Replacements
Every RelayX device includes a 3-year limited warranty, offering you long-term confidence right out of the box.
Proactive Monitoring & Support
Because RelayX is managed in the cloud, we monitor battery level and signal strength remotely for you. We focus on device health, so you can focus on your business.
Eliminate Language Barriers with TeamTranslate™
From patrols to command center briefings, TeamTranslate™ keeps your security staff connected with real-time voice translation in 30+ languages—designed to meet the fast pace and diverse communication needs of modern security operations.
Run as One
- Enhanced Incident Response
- Inclusive Team Communication
- Improved Safety & Coordination
Step 1.
Team members simply speak in their native language.
Step 2.
Each team member hears the message in their own language, instantly, on any Relay device, in the app, or on the dashboard.
Step 3.
Replies are translated and returned back to you in your native language.
It translates word-for-word what I say. It’s a lot faster than having to reach for my phone. With TeamTranslate™, I feel like I can focus more on the guest.
Jennifer Perez, Front Desk Supervisor, TownePlace Suites Raleigh Cary/Weston Parkway
Unlock Relay Pricing
Get clear, simple pricing for Relay—tailored to your business needs.
Frequently asked questions
What features should I look for in a security guard two-way radio?
When choosing security radios for your team, consider the core features that directly impact performance, safety, and team coordination. At minimum, security radios should offer:
- Long battery life for extended shifts
- Loud, clear audio to cut through noisy environments
- Encryption for secure communication
- Durable, waterproof design for rugged use
- Hands-free or headset compatibility for discreet communication
- Easy programming and channel management
More advanced radios like RelayX also include GPS tracking, emergency alert buttons, and have the ability to automatically switch between WiFi and cellular, helping teams maintain uninterrupted communication in large facilities, outdoor spaces, and complex buildings. Whether you’re supporting industrial security, retail loss prevention, or property management, choosing a radio with the right capabilities is critical to maintaining operational control and safety.
What is the typical range of a two-way radio for security guards?
The effective range of a two-way radio varies based on the type of radio, surrounding environment, and available infrastructure. In ideal conditions with minimal obstructions, long range radios can reach up to 20–30 miles outdoors. However, in urban areas, large facilities, or multi-floor buildings, typical analog and digital radios may only cover 1–3 miles or less — especially without repeaters.
This is where RelayX stands out. Instead of relying on traditional RF limitations, Relay uses both WiFi and multiple cellular networks to provide nationwide coverage with automatic switchover. That means your team stays connected even while patrolling large campuses, construction sites, or multi-building complexes — without needing complex radio systems or costly repeaters.
How do I choose the best two-way radio for my security team?
Choosing the right security radio depends on your environment, team size, and operational needs. Here’s what to consider:
- Environment: Indoor settings like retail stores may need compact radios with discreet communication, while outdoor patrols at construction sites or industrial facilities demand rugged radios with waterproof housing and long battery life.
- Team Size: Larger teams benefit from radios with multiple channels, group calling, and clear channel labeling.
- Compliance and Safety: Make sure your radios support OSHA compliance, have clear emergency alert options, and provide encryption for secure surveillance communication.
- Accessories: Don’t forget essential accessories like radio headsets, earpieces, chargers, and extra batteries to support long shifts and covert communication.
If your team is ready for a next-gen upgrade, RelayX offers a modern, license-free alternative to traditional radios — simplifying communication while improving coverage, clarity, and reliability. It’s a powerful fit for security teams across industries, from event security and campus patrols to property management and industrial operations.
How do security radios enhance communication during emergency situations?
Security radios provide instant, reliable communication that is vital during emergencies. Unlike smartphones, radios use push-to-talk technology allowing guards to broadcast messages immediately without dialing, ensuring no time is lost. Radios equipped with emergency alert buttons and encryption enable quick incident reporting and secure team coordination.
Solutions like RelayX improve emergency communication further by combining WiFi and multiple cellular networks, guaranteeing connectivity even when one network fails. This redundancy is crucial for maintaining clear, uninterrupted communication during critical moments, enhancing response times and overall safety.