About Relay

COMPANY

Relay is the system of action for physical operations, serving the 80 percent of the world's workforce that doesn't sit behind a desk: the frontlines.

Relay captures what the frontline says and does, and turns it into action with the systems they already run, helping teams unlock operational intelligence and improve their communications, safety, and productivity.

Relay’s system combines powerful software, proprietary AI models and agents, and purpose-built next-gen hardware. Together they connect frontline teams, overcome language barriers with support for 35 languages, and deliver rapid ROI for its customers.

Approaching

10,000

sites live

Nearly

10%

of the Fortune 500

Processing over

1 Billion

data points weekly

RECOGNITION

Awards

Inc. 5000

2026 honoree

Deloitte Technology Fast 500

2025 honoree

Triangle Business Journal Best Places to Work

2026 winner

HISTORY

How we got here

Relay is led by experienced entrepreneurs who have gone 0 to 1 multiple times with innovative new product launches, and also have scaled businesses to triple digit revenues and profitability.

Relay has raised more than $90M in total funding from investors including Wind River Ventures, G2 Venture Partners, Cerity Partners, International Paper, Harmonic Growth Partners, Sovereign’s Capital, and Thayer Investment Partners among others.

Voice technology

Bonded connectivity
Voice technology

Purpose-built hardware
Bonded connectivity
Voice technology

Software and AI platform
Purpose-built hardware
Bonded connectivity
Voice technology

2008

Bandwidth

A cloud communications platform (cPaaS) built from the network up. Our fifteen years of voice engineering expertise began here, powering innovative voice services like Microsoft Skype, Google Voice, and more.

2011

Republic Wireless

A disruptive WiFi-first mobile carrier, recognized as Consumer Reports’ top-ranked prepaid service. Fueled by a decade of experience and $100M+ in investment, we perfected our Steady Link™ technology, which enables Relay to deliver reliable connectivity in challenging physical environments.

2018

Relay for Families

A safer, screen-free “first phone” for young children. Through this experience, we mastered the art of delivering powerful systems (hardware + software) that work right out of the box with “consumer grade” simplicity (i.e., almost no training required) that our frontline users enjoy today.

2020

Relay

Our system of action represents the sum of all the learnings, capabilities, and tech we’ve built with $100M+ over the last 15 years. Solving signal evaporation required us to be voice innovators, connectivity pioneers, experts in consumer-grade simplicity, and next-gen hardware builders, all of which is needed to unlock the full power of software and AI for the frontlines.

2008

Bandwidth

Voice technology

2011

Republic Wireless

Bonded connectivity

Carried forward