Customer Success and Support with Relay

Dedicated to providing each customer with the support, training, guidance, and resources needed to learn, implement, and use Relay across your organization.

"Their customer service has been one of the top vendors that we have onboarded since opening the resort."

– Paco Medina Security Manager, French Lick Resort

Effortless Onboarding, Support, and Resources

Onboarding and Implementation

Depending on your service level, and unique usage situation, your onboarding and implementation will be coordinated with a dedicated Customer Success team member or our Support team.

On-Demand Resources

You and your team have access to various resources including helpful one-pagers, knowledge base articles, and videos.

Live Support

While most issues are resolved by a simple reboot of your Relay device, our in-house support team is ready to help troubleshoot your issues and get you back up in running.

Customer Resources

Relay Dash

Access your Dashboard to manage your Relay account, device fleet, and configuration settings.

Knowledge Base

View articles related to your account setup, configuration, general use, or common questions.

Relay Academy

Access on-demand training courses that walk you through your entire account setup process.

Get a live demo of Relay

Our team of experts are ready to answer your questions.

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