Customer Success and Support with Relay
Dedicated to providing each customer with the support, training, guidance, and resources needed to learn, implement, and use Relay across your organization.
Effortless Onboarding, Support, and Resources
Onboarding and Implementation
Depending on your service level, and unique usage situation, your onboarding and implementation will be coordinated with a dedicated Customer Success team member or our Support team.
On-Demand Resources
You and your team have access to various resources including helpful one-pagers, knowledge base articles, and videos.
Live Support
While most issues are resolved by a simple reboot of your Relay device, our in-house support team is ready to help troubleshoot your issues and get you back up in running.
Customer Resources
Relay Dash
Access your Dashboard to manage your Relay account, device fleet, and configuration settings.
Knowledge Base
View articles related to your account setup, configuration, general use, or common questions.
Relay Academy
Access on-demand training courses that walk you through your entire account setup process.