Your dispatchers hear everything.
Now they can see it too.
The human brain can only hold so much. When your dispatchers are stretched across five channels at once, the critical detail doesn’t get missed because they weren’t paying attention. It gets missed because no one can pay attention to everything.
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Messages need to be monitored per shift
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Incidents need to be logged manually every week
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Words get written down automatically — until now
THE PROBLEM
Every shift is a liability event waiting to happen
The tools your dispatchers depend on weren’t built for the speed and scale of casino operations
Dispatcher Overload
Critical details get missed. Officers ask for repeats. Logs are incomplete because no one can listen to five channels at once and write everything down.
Inaccurate Incident Reports
Memory fades. Handwritten notes disappear. When a report is filed hours after an incident, the details are already compromised — and legal exposure follows.
Legal & Regulatory Risk
One poorly documented incident can cost far more than any technology investment. Without a verbatim record, your team is always on the back foot
WATCHTOWER
Every word. Every channel.
In real time. In one place.
Watchtower turns your radio traffic into a searchable, timestamped written record — automatically, as it happens.
Real-time transcription across every active channel
Every word spoken on every Relay channel is transcribed live and displayed on one screen — no switching, no guessing, no missed context.
Live location awareness in a single view
See who said what, on which channel, and where they were — all on one screen. Dispatchers get the full picture without leaving their console.
Ground truth logs ready for your system of record
Copy and paste verbatim transcripts directly into your incident reporting system. No reconstruction from memory. No handwritten notes to track down.
BEFORE & AFTER
From audio chaos to ground truth, in real time
The Problem Today
With Watchtower
Juggling audio across 5+ simultaneous channels
All channels on one screen — audio + live visual transcriptions
Logging incidents from memory, hours later
Copy/paste ground truth transcripts directly into your system of record
Officers leaving the floor to file written reports
Speak into Relay on a dedicated log channel — transcript is auto-generated
Supervisor reconstructing timelines after the fact
Timestamped, channel-attributed message history, searchable at any time
One undocumented incident away from legal exposure
Verbatim AI transcription creates a defensible record of every shift
The only console built for how your team actually works
Watchtower turns your radio traffic into a searchable, timestamped written record — automatically, as it happens.
Zero infrastructure. Zero installation.
If your team can use a browser, they can use Watchtower. No RF configuration, no proprietary hardware, no specialist required — up and running in minutes, not months.
Legacy dispatch consoles require on-premise servers and specialist setup — often $100K–$200K+ before a single incident is logged.
The only console that shows you what was said.
Audio-only systems leave you with no transcript, no visual record, and no searchable history. Watchtower is the only solution that gives you a written ground-truth record of every shift.
Built for the realities of casino security.
Watchtower works alongside the same Relay device your team already carries — nationwide multi-network coverage, MIL-STD 810H durability, and all-day battery included.
"Having transcripts makes the logging process super efficient. Instead of calling back on the radio, our team can simply look at the transcripts and log the information directly from there."
Justin Barker, Manager of Security & Surveillance, Hollywood Gaming at Dayton Raceway
Eliminate Language Barriers with TeamTranslate
From the gaming floor to back-of-house briefings, TeamTranslate™ keeps your staff aligned with real-time voice translation in 30+ languages—designed for the fast pace and diversity of casino operations.
Run as One
- Enhanced Guest Experience
- Inclusive Teamwork
- Improved Safety & Efficiency
- Better Worker Satisfaction
Step 1.
Team members simply speak in their native language.
Step 2.
Each team member hears the message in their own language, instantly, on any Relay device, in the app, or on the dashboard.
Step 3.
Replies are translated and returned back to you in your native language.
"TeamTranslate™ was able to be used on one of our EMT calls to connect the EMT and the patient and find out what was going on."
Paco Medina, Security Manager, French Lick Resort & Casino
Engineered For the Realities of the Casino Floor
"It’s got the panic alarm which we love. It’s clear, it’s got a way better range, it helps us manage our people better. It’s a versatile tool that should be implemented in a lot more security departments."
Joe Paniccia, Assistant Director of Security, The Plaza Casino Las Vegas
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