Join the Uptime Revolution
Stop accepting the cycle of buy, break, and replace from Big Radio. Fleet Shield™ is our line in the sand—a new model that protects your fleet and your bottom line with proactive support and low-cost upgrades. It’s time to demand more than a compromise. It’s time for a shield.
There's a hidden tax on your business.
You pay it every day.
You pay it in lost minutes when a battery dies.
You pay it in stalled projects when a radio goes down.
You pay it in safety risks when a call for help is lost in static.
This is the hidden tax of legacy technology.
A tax on your productivity. A tax on your budget. A tax on your people.
The industry that sold you these tools is counting on you to keep paying it.
So, to the industry, to Big Radio, we say, enough already. It’s time for a revolution.
And the revolution has one word: Uptime.
You see, we believe the tool should honor the work. That’s our line in the sand.
So we built a new model. Not a warranty, but a shield.
A shield against the fine print.
A shield against battery failure.
A shield against the business model that profits from your problems.
This is our promise: Our job is to keep you operational. Period.
A promise that a dead battery is our problem, not your fault.
A promise that if a device breaks, another is on its way.
A promise that your team is always connected and your budget is predictable.
So stop accepting a model that leaves you exposed.
Stop accepting excuses.
Stop budgeting for failure.
And stop paying the hidden tax of downtime.
Join the Uptime Revolution.
Your work deserves more than a compromise.
It deserves a shield.
How We're Solving The Problem
The Problem
Big Radio: The Broken Model
The Solution
Relay: Fleet Shield™
Daily Device Failures
Big Radio treats device failures as a surprise, a hidden tax on your productivity. Their reactive approach means you’re on your own when a device goes down.
Uninterrupted Operations
We use AI to monitor devices for potential issues, proactively deploying replacements to prevent any downtime.
Battery & Breakage Problems
Big Radio makes battery failure your problem, not theirs. They profit by selling you new batteries and components, treating replacements as a way to print money.
Comprehensive Coverage
We provide full, no-cost device replacements for all covered failures, including worn-out batteries. We even ship the new
device next-day before you send the old one back.
Stalled Digital Transformation
Big Radio offers devices that are disconnected bricks, seemingly stuck in the pre-internet era. Their outdated, disconnected technology is a separate silo in a connected world. It is an anchor, not a propeller, a silent drag on your strategic initiatives.
A Dependable Foundation
Our reliable, cloud-connected hardware provides the foundation you need to unlock and scale your digital transformation initiatives with the power of AI and our cloud-based platform.
The Upgrade Path
Big Radio plans for your tools to become obsolete, forcing you to buy new radios at full price, again and again, an endless and costly cycle that profits them and burdens you with constant capital expenditures.
Transparent Upgrade Path
We don’t want to profit from you in the upgrade cycle. Our simple, 50% discounted Upgrade Guarantee ensures you always have access to the best technology without being forced to keep paying full freight forever.
High Turnover
Big Radio’s stagnant technology frustrates frontline workers and drives high turnover. You lose talent, and waste time and money on a never-ending cycle of hiring and training.
Empowering Your Team
We help you retain top talent by giving them the best tools for the job. Our technology is designed to be intuitive and reliable, improving morale and reducing your operational costs.
Proactive Monitoring & Replacement
Unlike Big Radio, who sells you an expensive device and sends you on your way, we keep a constant watch over your devices, proactively monitoring for signs of any covered issue—even a prematurely worn-out battery—and we ship a full replacement to you next-day, before it can cause a slowdown. Your team stays connected, and your operations stay on track. This is our promise, that our job is to keep you operational. Period.
The Fleet Shield™ Upgrade Guarantee
The day of paying full price for devices is over. Unlike Big Radio, whose business model profits from device obsolescence and the never ending cycle of expensive fleet replacements, we think that’s a broken way to do business, so we built a better one, one where we partner with you for the long term. At the end of your initial term, you can replace every device in your fleet with new, same-generation models for only $75 each upon renewal. Or if you want to upgrade to our next generation devices, we’ll set you up with a whole new fleet of our next gen radios at a deep 50% discount. We aren’t like Big Radio, who treats the end of your warranty as a cause to celebrate, as a chance to make it rain and line their pockets. We see it as an opportunity to give you a refresh, to keep you humming. Big Radio plans for your tools to become obsolete. We plan for them to be the one thing you never have to worry about.
A Partner, Not a Predator
Accidents happen, and we’re on your side. Unlike Big Radio who penalizes you for the realities of tough jobs, Relay acts as a partner. We know frontline environments are tough, and sometimes devices get lost, or run over by a forklift. With Fleet Shield, we don’t want to profit from the realities of your environment. That’s why with Fleet Shield™, you can replace lost or broken devices at a deep 50% discount. Big Radio’s business model is built on a simple assumption: your tools will get lost, they will fail, and you’ll be left holding the bag. It’s a business model that profits from your problems. At Relay, we chose not to work that way, to treat you like a partner, not a line item.
