Manufacturing Survey Report
Did you know 57% of manufacturing professionals name in-person conversation as a main channel for critical information?
Relay surveyed 500 U.S. manufacturing professionals, from frontline workers to executives, to find out how critical information moves on the floor and what gaps cost across your sites.
82%
rely on employees to pass information along by hand
78%
lose production to communication breakdowns at least a few times a month
20%
say their records very accurately reflect a shift
FREE REPORT
The Factory Floor’s Missing Data Layer
2026 • 51 pages
Manufacturers have spent years connecting equipment and back-end systems. But the operator’s explanation of what happened is mostly spoken, so it rarely reaches the records your decisions depend on. And when a system does detect a problem, the alert often does not reach the person who can act on it.
A LOOK INSIDE
See what you’re getting
51 pages of findings, charts, and a 7-step checklist you can act on.
THE NUMBERS
The numbers you need to know
20%
of manufacturing professionals say their systems of record very accurately reflect what happens on a typical shift.
82%
rely on employees to pass information between teams, systems, or shifts by hand.
78%
lose production to a communication breakdown at least a few times a month.
23%
say their organization has a formal way to retain what departing workers know.
Your decisions are only as good as the records behind them.
Find out how they affect root cause analysis, site comparisons, and AI programs, and what to require of any frontline tool.
Get the findings and seven practical steps to make your records reflect what actually happens on the floor.