Manufacturing Survey Report

Did you know your crew may have warned you about your last breakdown before it happened?

Relay surveyed 500 U.S. manufacturing professionals, from frontline workers to executives, to find out how information moves on the floor and what gaps cost your plant in downtime, repair time, and rework.

56%

take four minutes or more to log a single issue

38%

often improvise when a shift’s record is missing

36%

take an hour or more to clear a breakdown

Cover photo of ebook for Why Your Downtime Report and Your Floor Disagree with plant leader photo in the background

FREE REPORT

Why Your Downtime Report and Your Floor Disagree

2026 • 38 pages

Downtime reports show what broke and when, but the reason it broke often never gets documented. Operators notice problems early and mention them out loud, and sensors flag issues too, but neither warning tends to reach someone who can act in time.

A LOOK INSIDE

See what you’re getting

38 pages of findings, charts, and six practical changes you can act on.

Preview ebook page of statistics depicting what happens if information doesn't reach the right worker on the line
Preview ebook page of statistics for how long it takes frontline workers to log issues on the line.
Ebook page preview of with and without Relay

THE NUMBERS

The numbers you need to know

56%

of manufacturing professionals say logging a single issue takes four minutes or more with their current tools.

38%

say their teams often improvise because a previous shift’s record is missing or unclear.

36%

say a communication breakdown typically takes an hour or more to clear.

34%

say equipment troubleshooting is the knowledge most at risk when experienced workers leave.

Your crew already knows why things break.

See why reason codes rarely explain a failure, why logging gets skipped on busy shifts, and how to get alerts to the person who can fix the problem.

Get the findings and six practical changes to cut repeat failures and shorten repairs.