If you’ve ever had a radio cut out mid-sentence or found yourself waving your phone in the air trying to catch a signal, you know how quickly unreliable communication can bring your operations to a halt. It isn’t just frustrating; it’s disruptive, and in the moments that matter most, it can even be dangerous.
That’s why more and more teams are turning to Relay—a modern, cloud-based communication platform designed to keep frontline teams connected, whether they’re in a basement, behind thick walls, or miles apart. With redundant connectivity across Wi-Fi and all major cellular networks, Relay goes beyond what radios and smartphones can offer, delivering reliable communication where it matters most.
The Power Behind Relay’s Connectivity
Relay is built to go beyond the limitations of radios and smartphones, and keep your team connected without limits. Radios only reach so far, and extending that range often means investing in expensive repeaters. Smartphones, on the other hand, typically rely on a single carrier and can be just as unreliable in certain environments.
Relay solves both problems by combining Wi-Fi with all three major U.S. cellular networks. It automatically switches to the strongest available signal, whether that’s Wi-Fi in one area or cellular in another. You don’t have to do a thing. The result is smooth, uninterrupted communication—even across long distances and in challenging environments.
Connectivity That Keeps the Team Safe
Reliable communication plays a critical role in keeping people safe. At one of the oldest zoos in the country, staff once struggled with radio blackouts in the very areas where they were closest to the animals. After switching to Relay, those same areas now have clear, dependable communication—giving teams the ability to respond faster and more confidently.
In another case, a behavioral health facility faced an overnight incident that quickly escalated into a medical emergency. Even though the manager was off-site, they were able to see what was happening, confirm that help was on the way, and offer real-time guidance through Relay. In situations like these, being able to stay connected can make all the difference.
Why Cloud Connectivity Matters
With radios, once a message is sent, it disappears. There’s no record, no context, and no visibility into what was communicated or when. Relay changes that. Its cloud-connected system gives you access to a web dashboard where you can view past messages, track team locations, and stay informed in real time.
This added visibility helps teams stay in sync, monitor activity, and even look back on conversations to improve how things are done moving forward.
One Platform, Multiple Ways to Connect
Relay can send messages over both Wi-Fi and cellular and automatically selects the strongest available connection to maintain uninterrupted communication, even if one network experiences issues.
There’s no need to switch carriers or wait for a better signal. Whether you’re in a basement, on a city street, or at the edge of a large property, Relay keeps you connected without any extra effort.
Reliable Communication, Even in Tough Spots
Because Relay is designed specifically for team communication, not for apps, videos, or social media, it doesn’t require much bandwidth to work effectively. Even in areas with a weak 4G signal, Relay continues to perform reliably.
Its larger antenna and ability to access multiple networks at once give it a clear advantage over both radios and smartphones, especially in challenging environments where other devices often fall short.
Why Relay Outperforms Radios and Phones
Radios often fall short in buildings with concrete walls, basements, or metal structures. Their signals can easily be blocked, and even with repeaters in place, there always seem to be areas where communication just doesn’t reach.
Smartphones have their own challenges. Most rely on a single carrier, so coverage can be inconsistent depending on where you are. And while they’re great for many things, they’re not designed for fast, reliable communication between teams.
Relay offers a better way. It connects over Wi-Fi and all major cellular networks, automatically choosing the strongest signal to keep messages moving. Whether you’re indoors, outdoors, or somewhere in between, Relay keeps the conversation going.
Try Relay for Yourself
If your current communication tools aren’t cutting it, it might be time to try something new. Relay is built to go where traditional radios can’t and to work even when your phone doesn’t.
Try it out in the places where you usually lose signal or struggle to connect. Whether you’re running a business, managing a team, or just looking for a better way to stay in touch, you might be surprised by how well Relay performs.
