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RSM Pro

Loud enough to cut through the floor, simple enough that you never take your eyes off the work.

Built for the Frontline

Loud jobs. Harsh conditions. Every message through.

Frontline work is loud, dusty, and unforgiving. Machines run at 95 to 100 decibels and beyond, dust coats every surface, and a dropped call can mean a missed hand-off or a slower emergency response. The RSM Pro is engineered for exactly that reality: uncompromising audio that cuts through the noise, a build that shrugs off dust and impact, and instant emergency response on the shoulder, so the worker stays connected while the Relay device stays protected in a pocket or case.

Crystal-Clear Audio

Dual speakers and multi-microphone noise cancellation deliver loud, clear communication even in the highest-noise environments, so every message lands the first time.

Built to Survive

A purpose-built design with an added dust cover keeps the RSM Pro running where other devices fail. Rated against dust, water, drops, vibration, and extreme temperatures.

Wireless Freedom

Long-range Bluetooth means reliable communication with zero wires, plus the freedom to keep the Relay device protected in a pocket while you talk from the shoulder.

Safety in One Touch

A dedicated single-touch panic button puts emergency response right where workers can reach it, keeping every worker safer and every supervisor confident.

Setup & Fit

See it come together.

A quick walkthrough of setting up the RSM Pro and getting it on the job.

Frequently Asked Questions

Which Relay device does the RSM Pro work with?

The RSM Pro is built for use with the Relay device. Pair it to a RelayX (or RelayM via NFC) over Bluetooth and talk from the shoulder while the device stays protected.

How loud is it, and will it cut through noise?

Dual speakers deliver more than two volume steps louder than RelayX, and multi-microphone noise cancellation keeps voices clear in environments running at 95 to 100 decibels and above.

Will it hold up in dust, water, and harsh conditions?

Yes. RSM Pro is built to withstand all conditions. A removable dust cover with mesh and magnetic-flux shielding protects the speakers in the highest-dust environments, and the chemical-resistant polycarbonate body stands up to demanding job sites.

How long does the battery last?

The large, removable  battery delivers 18 to 24 hours of typical use, enough for multiple shifts, and recharges over USB-C while attached to the RSM Pro.

How does it connect to my device?

Over long-range Bluetooth, up to 100m line of sight (closer to 100 ft in dense manufacturing settings). Pair in seconds using the device menu, the voice Assistant, or NFC tap-to-pair.

Does the RSM Pro replace the panic button on my device?

No. It adds to it. The RSM Pro has its own dedicated panic button for instant emergency response on the shoulder, and the panic button on your RelayX device stays fully enabled. (To trigger a panic from the RSM Pro, use its dedicated panic button.)

What comes in the box?

The RSM Pro unit, a removable battery, a dust cover, pre-installed USB-C and 3.5mm port covers, and a secure tether. Additional accessories, including replacement dust covers, an acoustic tube earpiece, extra tethers, and replacement batteries, are available separately.

Is it covered by a warranty?

Yes. The RSM Pro comes with a 1-year limited warranty.