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Relay's SOC 2 Type 1

Protecting Customer Data: Relay’s SOC 2 Type 1

We understand that our customers, stakeholders, and partners expect Relay to handle their data as securely as possible in today’s challenging cybersecurity landscape. That’s why we’re pleased to announce a major milestone in our commitment to data security.

Relay has successfully completed its SOC 2 Type 1 audit, an industry standard for customer data protection, through AssuranceLab. This achievement highlights our dedication to ensuring the highest level of compliance, reliability, and protection of customer information.

What is SOC 2 Type 1?

SOC 2 Type 1 is a well-known auditing framework used to evaluate technology and cloud-based businesses’ protection of customer data and privacy. The framework, developed by the AICPA (American Institute of Certified Public Accountants), focuses on five trust service principles: security, availability, process integrity, confidentiality, and privacy. 

Soc 2 Type 1 provides a snapshot of how well an organization is managing and protecting customer data, done by an independent auditor. It was developed to improve existing security measures, promote operational transparency, drive data compliance, and scale operations securely for customers.

Why Relay’s SOC 2 Type 1 Matters To You

Reaching SOC 2 Type 1 compliance is more than checking off boxes for us. The audit examined all aspects of our data management practices, ensuring we have robust measures in place to prevent breaches and unauthorized access. Doing so took immense time and effort from the entire organization and we are proud to have met this high standard. 

We hope this gives you confidence that we are doing everything we can to achieve the highest standards in data security. While we have always been committed to following technology best practices for data protection and security, earning SOC 2 Type 1 has given us 3rd party confirmation.

A Continued Investment in Data Protection

Passing the SOC 2 Type 1 audit was just one step in our broader commitment to data protection excellence. Here’s how else we’re ensuring top-tier standards:

1. Ongoing Monitoring and Improvement

Our IT team actively monitors and enhances all of our security measures. This proactive stance enables us to stay ahead of potential threats and adapt to the evolving data security landscape. We regularly update our policies and procedures as needs shift to ensure maximum protection.

2. Training and Awareness

Data security is a team effort. That’s why we prioritize regular training and awareness programs for our employees. Ensuring everyone understands their role in data protection has fostered a culture of security throughout our operations.

3. Gearing Up for What’s Next

Getting SOC 2 Type 1 compliance is not the end of the road for us. We’re already preparing for what’s next to come. Next up: Relay’s SOC 2 Type 2.

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