SYSTEM OF ACTION FOR PHYSICAL OPERATIONS
Every shift, your best operational knowledge evaporates
A shift moves too fast to stop and type, so the important things get said out loud, and then they’re gone. Relay logs that knowledge, organizes it, and gets it to the right person before it becomes your next breakdown. Fewer stoppages, faster fixes, more output from the same shift.
57%
17%
78%
Your floor is talking. Almost none of it is being captured.
Incomplete and unreliable.
Typed into a form at the end of a shift, from memory, by whoever still had time. The reason gets picked from a fixed list, and it lands late, if it lands at all.
Complete and continuous.
Said out loud as it happens, without anyone breaking stride. Friction-free context that builds all shift, so the answers are already there when somebody needs one.
The answer was never in one message.
It’s in the pattern across them.
Thousands of things get said across a shift. Relay finds the handful that belong together, the early flag, the workaround, the repeat, and connects them into one answer you can act on.
One cooler failing slowly. Days of warning, not a spoiled load.
See it for yourself ↓
Turn what gets said into what gets done.
With Relay, you can ask a question in plain language and get an answer back, drawn from what your team already said.
Already on every hip.
A tablet usually lives at a station, shared by whoever walks up. A radio goes to every person on the crew, so the whole crew is heard. It is already on their hip, already in their hand, and already how they talk to each other.
Press and talk
The same push-to-talk your team already uses every day.
Gloves on
No screen, no typing, no stopping.
All shift
Battery, noise and drops are engineered for, not hoped for.
Ready on day one
Most teams roll Relay out in a single shift.
Relay is the system of action for physical operations.
We capture what your frontline actually says and does, and turn it into action in the systems you already run.
Relay fits the way your team already works: voice-first, hands free, and built to last where most devices don’t.
Hardware
A smart radio purpose-built for the frontline, rugged enough for the floor, with a full suite of cases, earpieces, and audio accessories to get the job done in any environment.
Software
A dashboard and an app. Look back at any shift, ask about it in plain language, and get answers backed by a complete, searchable record you can verify. No digging required.
Frontline-ready models
Off-the-shelf models learn from books and long prose, trained on language nobody on a plant floor uses. Your floor speaks in short phrases, call signs and machine names. We built for that floor.
Ground truth data
Every exchange on the floor, captured and kept: a verifiable record of what was said, when, where, and by whom. Connectivity that never drops is what makes that record complete: nothing gets lost to a dead zone.
THE FOUNDATION
A device tough enough to survive the shift
Audio clarity
Clear at 110dB, built for the loudest floors.
Battery
Outlasts a double shift on one charge.
Connectivity
Durability
Location
1M+ hours
100+ patents
How it works
Live collaboration between the people who spot problems and the people who fix them, so problems get solved a shift sooner instead of a breakdown later.
Easier to roll out than software your team has to learn.
Relay is push-to-talk, the same thing your team already carries and already knows how to use. Press it and talk, the way they always have, in 35 languages. There is no new habit to build, so nothing about the way they work has to change.
Your floor's hard-won knowledge, handed back.
Every shift, your team figures things out. Relay keeps that know-how and hands it back, so when someone gets stuck they get the answer the last crew already worked out, instead of starting over.
Alerts reach the right person, out loud, not lost in an inbox.
No inbox to check, no dashboard to watch. Relay says the alert out loud to the nearest person who can act, in the right language, and they answer back by voice. You know it landed with a person, and who has it. Nothing sits in a queue waiting to be noticed or translated.
Proven where the work is hardest.
40+
of the Fortune 500 run on Relay, including most of the top 10 in steel, automotive, paper, and hospitality.
1 Billion
10,000
2,500+
Nobody knows your floor like the people running it.
We didn’t ask them to change how they work. We built around it.
Fewer surprises. Smoother handoffs. More of the shift spent on the work.
REAL FLOORS. REAL RESULTS.
What changes when nothing gets lost: fewer breakdowns, more done in the same shift.
You’ll see at least two times ROI on the downtime we prevent, just through the transcripts alone.
I’d already recouped my initial $12,000 investment in 12 weeks.
Some of the little things in the plant used to take 15 minutes. Now it’s 5 or 6. They call it out, show up with the right tools, and fix it.
We have 100% coverage everywhere in our building. We’ve never had that before.
Two-way radios are just what they are: push-to-talk, and that’s it. Relay offers the chance for growth: new features, new technology, new accessories.
I truly believe it’s the most impactful innovation we’ve implemented.
Relay has transformed our communication. The ease of use, customizable channels, and reliable battery life are game-changers.
With Relay’s transcriptions, I have more visibility into day-to-day operations. It’s been a relief to see all the communication happening across the plant.
Our EHS team’s incident response time dropped by 50% with Relay.
During an active investigation, having all your data at your fingertips is key. You can click on a transcribed message and hear it in real time.
The noise cancelling was amazing. Inside some buildings our normal radios can’t get through, but with these we communicated clearly even in that environment.
Even when production is in full swing, we’ve noticed no lag and no trouble getting through with Relay.
The return on investment in this building has improved since we brought Relay in. We’ve been able to handle more trucks than before.
You’ll see at least two times ROI on the downtime we prevent, just through the transcripts alone.
I’d already recouped my initial $12,000 investment in 12 weeks.
Some of the little things in the plant used to take 15 minutes. Now it’s 5 or 6. They call it out, show up with the right tools, and fix it.
We have 100% coverage everywhere in our building. We’ve never had that before.
Two-way radios are just what they are: push-to-talk, and that’s it. Relay offers the chance for growth: new features, new technology, new accessories.
I truly believe it’s the most impactful innovation we’ve implemented.
Relay has transformed our communication. The ease of use, customizable channels, and reliable battery life are game-changers.
With Relay’s transcriptions, I have more visibility into day-to-day operations. It’s been a relief to see all the communication happening across the plant.
Our EHS team’s incident response time dropped by 50% with Relay.
During an active investigation, having all your data at your fingertips is key. You can click on a transcribed message and hear it in real time.
The noise cancelling was amazing. Inside some buildings our normal radios can’t get through, but with these we communicated clearly even in that environment.
Even when production is in full swing, we’ve noticed no lag and no trouble getting through with Relay.
The return on investment in this building has improved since we brought Relay in. We’ve been able to handle more trucks than before.
Your guide to frontline productivity.
GUIDE
The Hidden Costs of Language Barriers in Industrial Environments
Machine downtime, high employee turnover, and safety risks as a result of language gaps can cost industrial facilities over $500k annually. Learn what you can do to empower employees with language barriers.
BLOG
Why Shift Handovers Are Manufacturing’s Most Overlooked Downtime Risk
Machines are visible, people aren’t, and the gap shows up at shift change as lost downtime, an hour of paperwork, and expertise walking out the door.
BLOG
Production Floor Communication: The Food Safety Gap Your Team Can’t Afford
In a plant where a $40,000 incident costs $800,000 in revenue to offset, radios that garble under 100 decibels aren’t an inconvenience, they’re exposure.
Your floor's knowledge shouldn't evaporate.
Turn what the floor says into a record you can act on, before your next breakdown.