Two housekeepers at a hotel in a hallway.

Navigate Hospitality Panic Solution Mandates: State by State

Panic solutions are an essential asset for any business, especially in the hospitality industry. As a hotel owner, manager, or operator, it’s your responsibility to ensure that your staff and guests feel safe and secure on your premises.

According to a report by Reveal, hotel industry workers reported 818 incidents of sexual harassment to the federal government between 2006-2016. And an article by the Center for American Progress states that the accommodation and food service industry accounted for 14.2 percent of the sexual harassment claims filed with the EEOC between 2005-2015.

And, with the #MeToo movement accelerating in recent years, it has become abundantly clear that accommodations need to be made to keep employees safe.

But what is a panic solution?

Panic solutions, also known as panic alarms, emergency alert systems, or duress systems, are a simple yet powerful concept: electronic devices that can be activated in case of an emergency. It is the “help” button that transforms a potential disaster into a manageable situation. They are designed to help provide immediate assistance and aid in the protection of individuals and property.

Compliance and legal considerations 

The American Hospitality & Lodging Association (AHLA) clearly outlines its commitment to employee safety devices in its 5-Star Promise. While it’s not a requirement everywhere, instituting a panic button at your hotel can aid in employee retention and show staff you’re committed to helping them feel safe on the job. In fact, 97% of those surveyed in AlertMedia’s State of Employee Safety Report stated feeling safe at work is an important factor in determining where they would want to continue their career.

Hospitality businesses are subject to various regulations and legal requirements. It is essential to research and understand the relevant laws and regulations that pertain to panic solutions in your area. Compliance with local, state, and federal guidelines is crucial to avoid potential legal issues and ensure that your panic solution is effective and in line with the law. 

In addition to local and state mandates, some hotel brands also pass mandates, so be sure to stay up to date with internal brand guidelines and find the solution that makes the most sense for your environment.

Here you’ll find a complete list of states and cities including their current mandate status as of March 2024 and links to the articles or ordinances around each mandate: 


California: NOT Statewide:
All of the following cities currently have a mandate in effect:

Illinois – Statewide – Currently in Effect

New Jersey – Statewide – Currently in Effect:

Washington – Statewide – Currently in Effect

Florida – NOT Statewide: 

Pending Legislation





  • SB 389– Dead, No Movement Since 2022

Relay satisfies panic mandates

Throughout this decision-making process, acknowledge the distinct advantages that Relay brings to the table. With its user-friendly interface, rapid response times, and two-way communication capabilities, Relay stands out as a comprehensive and reliable choice. Learn how Residence Inn enhanced it’s work environment with Relay.

Remember, adopting a panic solution is more than just a security measure– it’s an investment in the safety and well-being of your hotel, your employees, and your guests, creating a secure experience on your property. So why wait? Start exploring panic solutions today! Stay safe, stay protected, and rest assured that your hotel, staff, and guests will thank you.

For comprehensive information around the 5 key elements of a panic solution, we have a resource for you! 

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