Saying communication is key isn’t just a cliche – there’s a reason how you convey information is such a big deal in business. Unfortunately, many business owners and managers face common business communication problems, which delay productivity, lead to costly employee turnover, and prevent sales.
If you’re currently facing communication challenges in your business, you’re not alone. But there is good news – as a team on a mission to make frontline communications easier, we know how to combat these challenges. Ready to finally foster better communication within your teams? Keep reading to find out what your next step is.
Most Common Business Communication Problems
Whether you’re running a hotel or a healthcare facility, you know communication is critical to your success. Even the smallest communication issue can completely derail operations and lead to massive delays in productivity.
While there’s no doubt that each industry has unique communication challenges, there are also a handful of challenges that are universal in the business world. No matter what type of business you run, communication must be clear and concise to be effective. We’ve identified some of the most common business communication problems below.
Inconsistent Communication
Sometimes you might communicate too much – other times, you communicate too little – but no matter what you’re trying to tell your team, inconsistent communication is one of the worst kinds.
Often, inconsistent communication becomes a problem when leadership doesn’t have a clear and effective way to share important information, leading to this information being forgotten or overlooked. If your employees don’t know exactly where to go for new information, don’t expect them to respond to communication efficiently.
Technology
There’s no way around it – in the modern world, we rely heavily on technology in the workplace. When implemented properly, technology can significantly benefit your workflow and productivity. But if technology is outdated or it’s not implemented properly, it can actually hinder communication instead.
This might look like traditional radios not working properly or staff members being unable to communicate due to spotty cell service. With any type of communication challenge, there’s a good chance unreliable technology has something to do with it.
Information Overload
Every employee has experienced the weight of information overload in the workplace at one point or another. It’s an unfortunate reality of the world we live in. The sheer amount of texts, emails, or calls we receive in a day is enough to make someone want to go off-grid.
In business, a lot of vital information is transferred between teams throughout the day. However, when a lot of that information isn’t relevant to the people receiving it, it can easily become overwhelming.
Language Barriers
Even though English is the most common language spoken in the US, an estimated 68 million people speak a language other than English at home. Language barriers in the workplace can present a huge challenge when it comes to business communication.
Since it’s not always realistic to have translation services on-site, many workers can feel overwhelmed and frustrated by everyday tasks.
How Relay Provides Expert Solutions to the Most Common Communication Problems
Business communication problems may be an inconvenience, but they’re also likely costing you money. According to a business communication report from Project.co, over 50% of people said they’ve wasted time because of communication issues in the workplace.
These types of challenges are going to happen at some point, but with every potential communication challenge, there is a solution. Here are some ways Relay solves the most common business communication problems.
Reliable Connectivity
Inconsistent communication often comes down to teams not having a consistent way to communicate. If your frontline team isn’t sure whether to check their email, phone, or radio to hear from you, there’s bound to be a delay in communication.
Stop relying on spotty cell service. Relay keeps employees on the same page and the same device, with reliable nationwide coverage. With Relay, you’re connected to both cellular and WiFi, making it the best choice for larger teams spread across multiple properties.
Ultimate Durability
The technology you use should be improving your productivity, not hindering it. While many two-way radios are bulky and fragile, Relay can withstand even the most extreme work conditions.
Our light-weight and water-resistant radios are specifically designed for frontline teams and provide ultimate durability where you need it the most.
Up to 1,000 Channels
Your team knows what it’s like to be on the receiving end of messages not meant for them – and even when they try to tune out the noise, the sheer amount of information can be overwhelming.
Relay allows you to create up to 1,000 channels, which means you have a clear way to narrow down your teams and keep communication reserved for those who truly need to hear it.
Live Translation
Language barriers are one of the most persistent challenges, especially within frontline teams. Unlike your traditional two-way radio, Relay offers two different live translation capabilities to better connect diverse teams, even across distances..
With TeamTranslate, you can set a preferred language for each team member, allowing for all incoming and outgoing messages to be translated in real time.
Foster Better Communication in Your Business with Relay
There’s no doubt communication is a necessary part of every business. In many cases, the better the communication is within your team, the more successful your business is. There are a myriad of business communication problems out there that cause frustration, delays, and even unsafe conditions in the workplace.
Relay has replaced walkie-talkies and traditional two-way radios in numerous industries, keeping workers connected across the country with over 2.5 billion messages delivered.
When you have communication issues, we have solutions. Communication in the workplace has never been more important – and with Relay, clear communication doesn’t have to be complicated.
If you’re ready to see how easy integrating Relay into your workflow can be, book your one-on-one demo with a Relay expert today!
