Relay for Casinos: Now with AI-Powered Channel Scanning. Hear the threat, not the noise.

Don’t Let Your Biggest Security Blind Spot Be Your Radio

A critical threat whispered on a channel your team isn’t monitoring is a threat you can’t defend against. Relay’s AI-powered channel scanning eliminates this vulnerability by monitoring every channel at once – from security to facilities to valet – to deliver real-time situational awareness.

As seen in

There's a blind spot in your casino operations

You stand in the center of it all. Your casino floor is a high velocity environment. A thousand incidents are unfolding simultaneously, and each one is your responsibility. But how many “code reds” are hiding in your radio noise?

You can’t defend what you don’t hear.

Until today, your biggest security blind spot has actually been your radio, hiding the urgent threats in radio noise and burying them on different channels. For too long, your radios have made it hard to see the big picture, so you’ve been forced to solve the puzzle by listening to one piece at a time. You’ve had to guess which channel the threat was on. You’ve had to trust you were making the right call with only half the story.

Well, the guessing stops now.

RelayI with Smart Scanning gives you the power to finally get the whole story, scanning through all the noise for keywords and topics you’ve defined. Immediately identifying what truly matters. Seeing connections and alerting you before they become problems.

This isn’t about managing chaos anymore.

It’s about achieving real time situational awareness. It’s the quiet confidence that comes not from hearing more, but from greater understanding.

We believe the one who stands in the center of the storm should be the one who sees it all. Who hears it all. Who connects it all. Because chaos never picks just one radio channel.

This isn't just a better radio.

This is the arrival of true security clarity. We’re here to help you turn noise and chaos into command.

RelayI with Smart Scanning.

Meet the new House Advantage.

NEW

AI-Powered Channel Scanning

In the high-stakes, 24/7 world of casino operations, a missed message is a security risk. Relay helps your team filter out the noise and focus on what's important.

1. Define Your Focus

You start by defining the topics, keywords or names you want the system to actively monitor across your team’s internal radio communication channels (e.g. Past Posting, Theft, Fight).

2. Continuous Monitoring

Our system seamlessly integrates with and continuously monitors all Relay radio communication across your entire property, all at once, operating silently in the background. It’s not just scanning for keywords, it’s scanning for context.

3. Instant Alerts

When the system finds a keyword or topic match, you receive an immediate notification. Relay can slash your Mean Time to Acknowledge (MTTA) from minutes to seconds, preventing an incident from escalating into a serious liability or regulatory event.

4. Historical Records

Every communication and corresponding notification is automatically transcribed, logged, time-stamped, and archived in your dashboard for easy historical review and compliance. 

Need engineering for a leak

New deck for table 2

Spill on level three

Who’s on break?

AC is too cold in the poker room

Table needs a wash

Linen cart is empty

Radio check, 1-2-3

Trash pickup

Broken chair at the bar

Elevator 3 is down

Static… can’t hear you

Broken light in hallway 7

Who’s on break?

AC is too cold in the poker room

Table needs a wash

Broken chair

We’re 86 on the salmon

Power flicker

Heated dispute escalating

Fight

A security team member monitors a computer screen displaying the Relay dashboard, showing active channel scanning for casino surveillance and security alerts in a dark control room.

Relay Helps You Find the Signal in the Noise

Monarch Casino Resort Spa Logo

"The big guys never listen, improve or innovate, this is absolutely the innovative radio solution platform that can change your business."

Ben Harlow, IT Director, Monarch Casino Resort Spa

Eliminate Language Barriers with TeamTranslate

From the gaming floor to back-of-house briefings, TeamTranslate™ keeps your staff aligned with real-time voice translation in 30+ languages—designed for the fast pace and diversity of casino operations.

Run as One

A casino security officer speaks into a Relay device at the cashier cage with a message overlay that reads “Security to cashier cage.”

Step 1.
Team members simply speak in their native language.

A suited casino employee wearing an earpiece hears the translated message in Spanish, “Seguridad a la caja.”

Step 2.
Each team member hears the message in their own language, instantly, on any Relay device, in the app, or on the dashboard.

A casino security officer walks through the gaming floor with an earpiece, responding to a message overlay that says “En camino.”

Step 3.
Replies are translated and returned back to you in your native language.

"TeamTranslate™ was able to be used on one of our EMT calls to connect the EMT and the patient and find out what was going on."

Paco Medina, Security Manager, French Lick Resort & Casino

A casino security officer monitors multiple surveillance screens while holding a Relay device displaying an alert about a player cheating. The Relay dashboard on nearby monitors highlights real-time alerts for incidents like theft, fights, and minors on the floor, representing intelligent keyword detection and team coordination.

Total Awareness is the Real House Advantage

Relay is the all-in-one system for casino security. It combines redundant nationwide connectivity, advanced safety features, and crystal-clear team communications — all powered by RelayX, built with some of the toughest specs in the industry.

RelayX Logo

Engineered For the Realities of the Casino Floor

A front and back view of RelayX.

Redundant Networks

Get nationwide, multi-network coverage using 4G/5G and Wi-Fi. Our system constantly monitors your signal health, switching instantly to a backup if the primary network drops.

Built for Your Toughest Day

Rated MIL-STD 810H, Relay is engineered to endure constant use and is certified to withstand drops from 5 feet, providing reliable communication across every shift.

Defy Hazards

Protection against spills and submersion. IP66 and IP68 resistance ensures your Relay is protected against liquid hazards on your property. 

All-Day Battery

Eliminate battery anxiety. The 2900 mAh Li-ion battery lasts 18-24+ hours, providing long-lasting uptime for your team. 

Audio That Cuts Through

Dual 2.0W loudspeakers deliver an impressive 110dB SPL peak loudness. Paired with three advanced noise cancelling digital mics, your conversations remain crystal clear in high-decibel locations like a casino slot floor.

Alerts With Accuracy

Coordinate emergency response with fast, accurate alerts. Relay delivers critical location details via outdoor GPS and indoor room-level location.

Plaza Casino Logo

"It’s got the panic alarm which we love. It’s clear, it’s got a way better range, it helps us manage our people better. It’s a versatile tool that should be implemented in a lot more security departments."

Joe Paniccia, Assistant Director of Security, The Plaza Casino Las Vegas

Proud to support

On the Floor, Downtime Isn't an Option.

On the casino floor, a dead radio isn't an inconvenience—it's a critical failure that puts your team, your guests, and your assets at risk. Fleet Shield™ is your promise of operational uptime. When a device fails, it's our problem, not yours. We provide a full replacement at no cost, shipped for next-day arrival, ensuring your security shield never has a weak link.

The Upgrade Guarantee

50% discounted Upgrade Guarantee ensures you always have access to our latest technology without being forced to keep paying full freight forever.

Comprehensive Coverage

Full, no-cost device replacements for all covered failures, including worn-out batteries. We even ship the new device next-day before you send the old one back.

A Partner, Not a Predator

We don’t want to profit from the realities of your environment.  That’s why with Fleet Shield™, you can replace lost or broken devices at a deep 50% discount. 

Real-Time Device Monitoring

We use AI to monitor devices for potential issues, proactively deploying replacements to prevent any downtime. 

Hear from our Customers

The Point Casino & Hotel