Imagine this: A critical message goes unheard. A device goes missing. A team member needs urgent help, but no one knows where they are. These aren’t just small setbacks—they slow teams down, cause confusion, and put safety at risk.
Relay’s Dashboard gives you total control over communication, location tracking, and device management in a simple, web-based platform. Here are five powerful ways Relay’s dashboard transforms the way your team stays connected.
1. Seamless User & Channel Management
Managing users and channels has never been this effortless. With Relay’s Dashboard, you’re in complete control—no technical skills required, no complex programming, just a few clicks to get everything set up. Need to add or remove users? Done in seconds. Adjust permissions? Easy. Change home channels or switch language settings to accommodate a multilingual team? It’s all right at your fingertips, ensuring seamless communication across your entire workforce.
But where Relay really shines is in channel management. Unlike traditional radio systems that limit teams to a handful of channels—leading to cross-talk confusion and communication bottlenecks—Relay gives you the freedom to create and customize hundreds of channels. This means every department, team, or special project gets its own dedicated space, keeping conversations organized, clear, and efficient.
With Relay, you’re not just managing communication—you’re mastering it, ensuring that the right people are always in the right conversations, without any distractions.
2. Advanced Voice & Messaging Capabilities
Relay isn’t just a push-to-talk radio, it’s a next-generation communication hub that keeps teams connected, accountable, and efficient in ways traditional radios never could. Good communication means making sure everyone can communicate efficiently. That’s where text-to-speech messaging comes in.
Need to send a message but can’t speak out loud? Whether you’re in a quiet office, a crowded event, or a high-stakes situation where discretion is key, simply type your message in the Dashboard, and Relay will convert it into speech for the recipient. This also makes Relay a useful tool for deaf and hard-of-hearing employees, ensuring that communication is accessible, inclusive, and effective.
For those moments when you need everyone on the same page—immediately, Relay’s Summon feature is a game-changer. With one click, team leaders can pull users from different channels into a single conversation, eliminating delays and ensuring that critical updates, emergency alerts, or fast-moving situations are handled in real-time.
3. Location Tracking & Geofencing
Knowing where your team is and what’s happening in real-time is critical to keeping operations running smoothly and safely. With Relay’s built-in GPS tracking and indoor location capabilities, you’ll never be in the dark.
Relay’s Dashboard gives managers a real-time view of team members and assets, allowing them to make faster decisions, improve coordination, and enhance overall efficiency. Meanwhile, location history gives managers valuable insights into where employees and devices have been, making it an essential tool for security patrols, delivery tracking, and operational oversight.
One of the most game-changing features is Geofencing. Imagine setting up a virtual boundary around your workplace, job site, or designated area. If a device moves beyond that boundary, an automatic alert is triggered, helping businesses prevent lost or stolen equipment and reduce unnecessary replacement costs.
Relay also helps ensure that critical tasks are completed efficiently with Rounds. Managers can set up designated checkpoints for employees to visit during their shifts, whether it’s security personnel patrolling a property, maintenance teams checking equipment, or housekeeping verifying room inspections. This ensures accountability, improves workflow visibility, and helps businesses maintain high operational standards.
Relay’s location tracking also enhances safety and efficiency in real-time. The Stationary User Report flags employees who have been in the same place for too long, helping managers quickly identify potential safety risks or workflow inefficiencies.
Learn more about how a Los Angeles airport hotel used this feature to discover a team member had passed out, allowing them to send help.
Whether it’s ensuring security personnel are actively patrolling or identifying when a worker might need assistance, Relay’s Dashboard provides the visibility needed to take action before small issues become big problems.
4. Recording & Transcription for Business Records
One of the most powerful features of Relay’s Dashboard is its ability to record and transcribe conversations, giving businesses an unmatched level of insights, training support, and dispute resolution capabilities. Whether for internal record-keeping, operational transparency or other business needs, having a factual, time-stamped record of conversations removes ambiguity and ensures clarity in decision-making.
Recorded communications help provide verifiable evidence of what was said, ensuring that policies and procedures are properly followed. This feature also enhances training and quality assurance by allowing managers to review past conversations or incidents, provide coaching, and identify areas for improvement. When conflicts arise, the ability to quickly access accurate records helps resolve disputes efficiently and confidently.
With Relay’s Dashboard, teams no longer have to rely on memory or second-hand reports. Instant access to recorded and transcribed conversations enables organizations to maintain accountability, enhance transparency, and operate with greater efficiency and confidence.
5. Device Health Monitoring
Relay’s Dashboard doesn’t just keep you connected—it keeps your devices running at peak performance when you need them most. More than just a map of device locations, the dashboard provides real-time insights into battery levels, network connectivity, and overall device health, helping ensure that communication doesn’t fail at a critical moment.
For example, imagine your team is in the middle of a busy shift, and suddenly, a key device dies mid-task. With Relay’s battery monitoring, managers can track battery levels across all devices in real-time, allowing them to proactively charge and replace devices before they run out of power. No more unexpected downtime or communication failures—just a seamless, uninterrupted workflow.
Connectivity is just as important as battery life. Relay’s dashboard gives managers full visibility into network status, allowing them to proactively monitor and manage device connectivity. If any network issues arise, they can be quickly identified and resolved to keep operations running smoothly. This ensures that every device stays online, functional, and ready for action at all times.
Relay is Future-Proofed for Growth
Relay isn’t just a radio replacement—it’s a next-generation communication platform built to grow and evolve with your business. Unlike traditional systems that become outdated or require costly upgrades, Relay continuously improves, delivering regular updates, new features, and AI-powered enhancements, like TeamTranslate, that help teams work smarter, faster, and safer.
As your business expands, so do your communication needs. Whether you’re adding new locations, increasing your workforce, or adapting to industry changes, Relay’s Dashboard is designed to scale effortlessly. Businesses can customize features, configure workflows, and optimize settings to fit their unique requirements, ensuring that operations remain efficient, streamlined, and secure.
“The Dashboard is awesome. I use it to send out messages to our team, whether it’s ‘hey, we got lunch today coming at 11:00’ or ‘remember to turn in your timesheets’ and that goes out to the group. It also enables us to track the location of a specific technician and see if they’re close to a job or what’s going on.”
– Tai Davis, the Director of Facility Operations at Fayetteville State University
From automated reporting that delivers critical insights to smart communication tools that enhance team coordination, Relay isn’t just keeping up with the future—it’s helping you stay ahead of it. Whether your focus is improving response times, optimizing daily operations, or strengthening team collaboration, Relay provides a future-proof solution that evolves alongside your business, not behind it.
See Relay’s Dashboard in Action
These five capabilities are just the beginning. Whether you manage a hotel, security team, or event venue, Relay’s Dashboard can help you communicate better, improve safety, and streamline workflows. The combination of seamless management, powerful communication tools, real-time location tracking, device health monitoring, and continuous innovation makes Relay a must-have solution for modern frontline teams.
Impressed with Relay’s Dashboard? Contact us today for a personalized demo!
